Privacy Policy for Kula Antar

Last updated: 05 February 2025

This Privacy Policy explains how Kula Antar ("we", "us", or "our app") collects, uses, stores, and protects your personal information when you use our application. By using Kula Antar, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

Phone Number: For login and OTP (One-Time Password) verification.

Username: To personalize your user experience.

Address: To ensure accurate delivery of food, shopping, and other services.

1.2 Location Information

Real-Time Location: We require access to your device’s location to determine delivery points, ensure delivery accuracy, and provide recommendations for nearby services.

1.3 Transaction Information

Order History: We store information related to food, shopping, and service orders you place through the app.

Payment Methods: Payment information (if applicable) is securely stored to facilitate future transactions.

1.4 Device Information

Technical Data: Such as device type, operating system, app version, and IP address for analytics and service improvement.

2. Use of Information

The information we collect is used to:

• Verify Your Account: Ensure the security of your account through OTP.
• Provide Services: Deliver food, shopping, and other services based on your location.
• Improve Services: Analyze data to enhance user experience and app functionality.
• Communication: Send notifications, updates, or important information related to our services.
• Security: Prevent fraud, abuse, or other illegal activities.

3. Sharing of Information

We will not share your personal information with third parties except under the following circumstances:

• Service Providers: We may share information with service partners (e.g., couriers or restaurants) to fulfill your orders.
• Legal Compliance: If required by law or legal processes.
• Protection of Rights: To protect our rights, property, or safety, as well as that of our users or others.

4. Data Storage and Security

Storage: Your data is stored on secure servers and accessed only by authorized personnel.

Security: We implement technical and organizational measures to protect your data from unauthorized access, misuse, or loss.

5. User Rights

You have the right to:

• Access and Update Data: You can access and update your personal information through the app.
• Disable Location Access: You can disable location access through your device settings, but this may limit app functionality.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated through the app or via email. You are advised to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: kulaspaceid@gmail.com

Address: Pemangkat, Kalimantan Barat, Indonesia